Delivery

Delivery and Shipping

Delivery costs are calculated using the weights and dimensions of products in your order.

Any item than does not have either a standard weight, common dimensions, or if specialist packing or handling is required for the product(s), your delivery charge will be calculated shortly after we receive confirmation of your order. We will contact you to agree this prior to your order being dispatched.

Deliveries outside the UK will be calculated based on the overall weight, dimensions and packing requirements for the shipment along with the destination and delivery terms (Incoterms).

The following shipping terms are available:

EXW: Ex Works (named place of delivery)
We will make the goods available at our premesis. EXW means that Medekit has the goods ready for collection at our premesis on the date agreed upon. You will pay all transportation costs and also bear the risk for bringing the goods to their final destination. Medekit as the seller does not load the goods on the collecting vehicle and does not clear them for export. If we do load the goods, we do so at your risk and cost.

FCA: Free Carrier (named place of delivery)
Medekit will hand over the goods, cleared for export, into the disposal of the first carrier (named by you) at the named place. We pay for carriage to the named point of delivery, and responsibility and risk pass to you when the goods are handed over to the first carrier.

CPT: Carriage Paid To (named place of destination)
Medekit as the seller pays for carriage only. Risk transfers to you upon handing goods over to the first carrier (so we suggest that you arrange insurance)who will deliver the goods to a named address inside the destination country.

CIF/CIP: Carriage and Insurance Paid To (named place of destination)
Medekit as the seller pays for carriage and insurance to the named destination point inside the nominated country, but risk passes to you when the goods are handed over to the first carrier.

DAT: Delivered at Terminal (named terminal at port or place of destination)
Medekit pays for carriage to the terminal, except for costs related to import clearance, and is responsible up to the point that the goods are unloaded at the terminal.

DAP: Delivered at Place (named place of destination)
We pay for the carriage to the named place, except for costs related to import clearance, and are responsible prior to the point that the goods are ready for unloading by either you or your agent.

 

Returns

Due to the nature of our products there are certain restrictions on returns.

Full details of all our delivery and returns terms can be found in our Standard Terms of Contract